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PremièreVague (www.premierevague.com) attempts to deliver the item(s) through third party freight/courier services.

If the customer is not reachable or does not accept delivery of products after multiple delivery attempts by the freight/courier service partners, then PremièreVague (www.premierevague.com) reserves the right to cancel the order(s) at its discretion. Once the order(s) has been cancelled by us, we would initiate a refund of the amount excluding the shipping charges.

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to

bad weather

flight delays

political disruptions

other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.